Frequently Asked Questions (FAQs)
Below are our frequently asked questions. If your question isn't listed below, text 945.343.3124.
What add on's do you offer?
You will receive list of add on's and current prices once you receive the contract and invoice. Add on's included are: bartender, digital photobooth, additional backdrop, giant games and a dozen balloons.
I received a discount code, but I don't plan to use it. Can I give it to someone else?
Yes. The discount code is transferable, but can only be entered once. If you give your code to someone else, but they change their mind, you will not be able to use it.
What is the Vendor Network?
The Vendor Network is the free listing we offer local micro and small businesses. In addition to the free listing on our website, these persons receive first access to our marketing and networking opportunities. To join the vendor network click here.
What if I need to cancel my event?
In accordance with your contract, if your event date is less than 31 days, no refund will be issued. If your event is more than 31 days, you may change your date or receive a refund less the $300 non refundable retainer.
Can I add additional hours?
Our timeslots are concrete, therefore 6 hours comes with the rental. If you require more time, please consider renting both timeslots for your chosen day.
What is included in my event rental?
Your event rental includes:
a 6 hour timeslot
2 bluetooth speakers (if you don't have your own DJ)
8ft pipe and drop for backdrop decorating
table and chairs for 100 guests
How much is the deposit?
The deposit is actually a non refundable retainer. If you're booking your event more than 32 days in advance, the retainer is $300, which goes towards your event rental fee. To book 31 days or less from the event date requires the full booking amount.
I received a discount code. How do I use it?
Input your discount code on the Discount code line when you complete the contact form on the calendar. Once the code is entered, it cannot be used again, even if you decide not to book your event.
Do you offer a different color of tablecloth?
We only offer black tablecloths. Any other color would need to be brought by the host. After booking we will give you the option of black tablecloths or empty tables so you can decorate in accordance with your theme.
Why is my date not available on the calendar?
If your chosen date does not have a link, this means the date is not available. If the date is within 6 months, someone else has likely booked it. If it's less than 6 months, the date is not yet available. Please check again when the date is within 6 months.
How can I decorate?
Yes, you can decorate Ujima Socials to your liking, however nothing can be attached to the ceiling, walls or floor.
How can I see the venue?
Check out our calendar and drop by the next open house. If those upcoming dates don't work for you text 945.343.3124 to coordinate a date.
I have more than one discount code. Can I use them together.
No. Only one discount code can be used per booking. Consider using the discount code with the largest discount and give the other to a friend.
What items are not allowed?
Ujima Socials is a non smoking facility: this includes the use of e-cigarretes. Fog machines, bubble machines, lanterns, heat-producing equipment, or other smoke emitting materials or devices are not allowed. The use of glitter, confetti, hay, rice, candles nor Balloon shine spray is also not allowed.
Can I have alcohol?
If you plan to have any alcohol at all, at your event, you must add on a bartender to your package. Ujima Socials is not a BYOB. If you want to add your own bartender, they must have submitted their proof of liquor liability insurance and signed Ujima Bartender agreement at least 8 days before your event.
How do I book my event?
View our calendar and click the link for your date of interest. Complete the form and if you select, I'm ready to book, we will send your contract and invoice.
Can I use my own vendors?
Yes, you can choose your own vendors. While we don't highlight any preferred vendors, we do have a vendor network of local businesses that may be able to help with your event. Feel free to consider the businesses listed. If you intend to have alcohol at your event, you must select a bartender as an add on, and the TABC approved bartender will be chosen by us.
How can I get more information?
Select I Want More Information when you click the calendar link on your date of interest.